Service Technician Job Description

Due to significant company growth, Furnace Solutions Heating & Air Conditioning Inc. is currently looking for a Full Time Service Technician! We welcome all applicants who meet the following criteria to send their resumes and cover letters to Jessica Crawford-Corrin, Human Resources at or in person at our office at 11650 145 Street NW, Edmonton.


  • Must be a well rounded individual with excellent knowledge of both heating and air conditioning with good level of experience working with sheet metal;
  • Diagnose and troubleshoot problems with heating and air conditioning units and systems;
  • Educate customers on proper care, maintenance and safety of installed equipment;
  • Participate in ongoing training on new products and technologies;
  • Ability to interact with clients in a professional and friendly manner;
  • Ability to generate future sales opportunities by providing exceptional customer service;
  • Must have excellent time management skills, be well organized, and detail oriented;
  • Occasional installs and quotes;
  • You must work a total of three scheduled 8 hour shifts a year at one of the home shows that Furnace Solutions attends;
  • Participate in an on call rotation.


  • Organizational skills;
  • Have strong attention to detail;
  • Positive and upbeat attitude;
  • The ability to work well with a team as well as individually;
  • Strong communication and customer service skills.

Other Requirements:

  • 3-5 Years experience servicing HVAC units;
  • 5+ years of HVAC experience;
  • Experience with Mac products Class 5 Drivers Licence;
  • Trades certificate;
  • Must be able to pass a criminal record check;
  • Must be able to provide a drivers abstract when requested.